Careers

We made a good bank, great. How? With supreme attention to customer service, a focus on community, motivated people, and a progressive family-friendly environment. We think we’re very lucky. Research shows that retaining people is the number one problem facing most banks. We don’t have that problem. Our professionals enjoy their work, know it inside and out, and are committed to the customers and community they serve. That’s why our employees stay and why banking with us is such an enjoyable experience.

We offer competitive salaries and an outstanding benefits package for eligible employees. These benefits may include vacation, holiday and sick pay; group medical, dental, life, disability and EAP insurances; tuition reimbursement; flexible spending plans and a bank-match 401k plan.

   

Position available: Deposit Operations Clerk – Part-Time

DEPOSIT OPERATIONS CLERK

SUMMARY: Under the general direction of the Operations Officer the Deposit Operations Clerk is responsible for a wide variety of customer service and performs daily activities related to operations. This Clerk’s positions talent and experience must blend with the MSB values to effectively provide superior customer service to the Bank’s customers and fellow employees.  Duties include but not limited to:  filling of supporting documents, processing research requests, processing verification of deposits, assist in QC’ing of daily documents as well as back-up for Electronic Document Processor, pulling and filling of closed account documents. Additionally, this position embraces the established sales and service culture to maximize their contribution to the Bank’s goals.

EDUCATION and/or EXPERIENCE:

  • High School Diploma / GED
  • One year related banking experience preferably in an operations environment
  • Good working knowledge of Data Processing Systems required (FIS preferred)

 SKILLS AND ABILITIES: 

  • Ability to understand, and execute written and verbal instructions
  • Strong, written and verbal communication skills, both in person and over the phone. With the ability to relate to other people beyond giving and receiving instructions: can get along with co-workers or peers without exhibiting behavioral extremes
  • Detail orientated and organized with exceptional time management skills including multi-tasking and prioritizing of work, with the ability to work independently and as part of a team
  • Basic computer skills (Word, Excel, Outlook and  internet)
  • Basic mathematical problem solving using addition, subtraction, multiplication and division
  • Willingness to volunteer in activities that will favorably represent Marlborough Savings Bank in the communities that it serves
  • Monitors own work for accuracy and quality 
  • Demonstrates a passion for excellence in every aspect of work
  • Responds promptly and accurately to both internal and external customers’ requests for information and coordinates appropriate follow-up
  • Makes sound decisions based on balanced consideration of facts, priorities, resources, constraints and alternatives
  • Utilizes technology/systems in order to improve work processes and uses a range of technology to solve problems

For a more detailed job description, or to apply online for this position, please visit our secure website APPLY HERE.

 

Position available: Part-Time Teller Westborough Office M – W, F 2:15-5:15 & Sat 8:45-12:15

PART-TIME TELLER

SUMMARY: Under the general direction of the Teller Supervisor/Assistant Manager the Teller is responsible for a wide variety of customer service. This Teller’s positions talent and experience must blend with the MSB values to effectively provide superior customer service to the Bank’s customers and fellow employees.  Duties include but not limited to:  Providing a variety of customer savings, checking and loan payment transactions, as well as customer service such as the sale of Money Orders and Travelers Checks and Gift Cards in conformance with established Bank policies and procedures. Additionally, this position embraces the established sales and service culture while coaching employees to maximize their contribution to the Bank’s goals.

The ideal candidate will have:

EDUCATION and/or EXPERIENCE:  

  • High School diploma or equivalent
  • Successful completion of in-house training program

SKILLS AND ABILITIES: 

  • Basic computer skills including Microsoft Office Suite, and the ability to operate standard office equipment such as adding machines and photo copiers
  • Good interpersonal, communication, organizational  and phone skills
  • Requires good math skills
  • Regular and consistent attendance
  • Demonstrated flexibility with the ability to work in a team environment

For a more detailed job description, or to apply online for this position, please visit our secure website APPLY HERE.

 

Position available: Human Resources Assistant

HUMAN RESOURCES ASSISTANT

SUMMARY: Reporting to the Director of Human Resources the Human Resources Assistant will provide a variety of administrative support duties in the day-to-day operations of the department, actively participating in all Human Resources initiatives. It is expected that this position will use discretion in dealing with large amounts of sensitive, confidential information, while adhering to all Bank policies and procedures and will participate in the development and implementation of Bank policies and procedures as well as establishing new approaches to affect continual improvement in the efficiencies of the department and the delivery of service to staff. He/she will participate in developing department goals and objectives as well as collaboration on a variety of projects providing research and reporting. Responsible for various aspects of human resources administration functions that include but are not limited to bi-weekly payroll, benefits administration, recruitment, new hire orientation, preparation and maintenance of employee files, maintenance of the HRIS and participation in department audits. Additionally, this position embraces the established sales and service culture while coaching employees to maximize their contribution to the Bank’s goals.

The ideal candidate will have:

EDUCATION and/or EXPERIENCE:  

  • Associates Degree and/or one to two years of professional experience in a human resources administration capacity that includes payroll processing and benefits administration, preferably specific training in human resources
  • Basic knowledge of functional HR practices and related disciplines with current knowledge of all pertinent federal and state regulations, ERISA, COBRA, FMLA, ADA, Section 125, Workers Compensation
  • Experience with ADP payroll and HR applications; Applicant Tracking, HRB, EzLabor, Pay Expert (WorkForce Now) – Certification preferred
  • Solid understanding of payroll tax laws & regulations including income, unemployment and social security
  • Demonstrated intermediate to advanced level of proficiency in Microsoft Office suite and web based resources

SKILLS AND ABILITIES: 

  • Problem analysis and problem resolution at both a strategic and functional level to determine the proper course of action necessary to resolve the issue
  • Excellent communication (both written and verbal), influence and leadership skills to effectively convey goals and initiatives to staff and management
  • Ability to establish and maintain effective working relationship with officers, employees and external contacts
  • Ability to identify employee needs and resolve problemsAbility to adapt to changes in the work environment, managing competing demands and able to deal with frequent change, delays or unexpected events

For a more detailed job description, or to apply online for this position, please visit our secure website APPLY HERE.

Due to the volume of applicants, it may not be possible to individually acknowledge receipt of all resumes and applications.

Contact Suzanne Dupre for all positions.

Phone 508-481-8300
Fax 508-481-2702

Marlborough Savings Bank is an Equal Opportunity Employer.